Your privacy matters to EdFin.
This Privacy Policy outlines how personal information may be collected, used, processed and disclosed in connection with EdFin's banking services.
Privacy Policy: protecting your personal information.
At EdFin Microfinance Bank, the protection and responsible handling of personal information is an important part of the relationship we maintain with our customers.
This Privacy Policy explains how personal information may be collected, used, processed and disclosed in connection with your relationship with EdFin and the financial services we provide.
By providing information to EdFin and using our products and services, you acknowledge that your information may be processed for purposes connected with providing those services, administering your relationship with us and carrying out activities permitted under the applicable terms governing those services.
Privacy Policy: how we handle information.
EdFin may process personal information obtained during account opening and through subsequent banking activities in connection with the relationship we maintain with you.
Personal Information We Hold
Personal information in EdFin’s possession may arise from information you provide during the account opening process and from subsequent banking activities conducted with the Bank.
Such information is to be processed in accordance with data protection laws and regulations applicable to the Nigerian banking sector.
Banking & Service Communications
EdFin may use personal information to communicate general information relating to its banking services and future products offered by the Bank.
Marketing Communications
EdFin may use your personal information to share marketing material and information relating to its banking services and future products.
If you do not wish to receive such messages, you may use the unsubscribe option provided or contact EdFin by email.
contactus@edfinmfb.com →Information Retention
EdFin may retain information after an account is closed, a banking relationship ends, or an application is declined or abandoned.
Retention may continue for as long as permitted for legal, regulatory, fraud prevention and legitimate business purposes.
Information About Other People
Where you provide personal or financial information relating to another person, such as a dependant or joint account holder, you confirm that you have their consent or are otherwise entitled to provide that information to EdFin.
Banker’s References
Where EdFin is asked to respond to a banker’s reference, the Bank will ensure that it has your written permission before providing that reference.
Sharing with Agents
EdFin may share information with persons acting as agents of the Bank where those persons have agreed to keep personal information strictly confidential.
Keeping your information current
Accurate customer information helps EdFin maintain an appropriate banking relationship. Customers should notify the Bank when information previously supplied changes.
Stay informed. Stay in control.
EdFin may contact you about banking services, products and related information. Where applicable, you may choose not to receive marketing messages.
This policy should be read together with the applicable terms and conditions governing your account and banking relationship with EdFin.